Customer Service

Questions & Answers

• Where can I purchase LAVI nasal products?

• Right here! You can purchase all LAVI nasal products on our website or toll-free by calling 1-800-511-4135.
  
  LAVI nasal products also are available at a growing number of national chain drug stores and independent pharmacies.

• How can I pay for my order?

• We accept all major credit cards, such as Visa, MasterCard, Discover, Diners Club, and American Express, as well as PayPal.

• Can I get a free sample of LAVI nasal products?

• Typically, samples are provided to physicians, allergists, pharmacists and other medical professionals, however we do not provide free samples at a retail level, except as part of a special promotion.

• How can I take advantage of special promotional offers on LAVI sinus solutions?

• Two ways! Sign up to receive our newsletter and email promotions. You may also visit our Coupons and Promotions section on www.LAVImed.com to learn more about current promotional offers.

• Will I get a receipt if I place an order over the phone?

• Yes, online orders are automatically acknowledged by email. If an order is placed by telephone, and you provide us with your email address, we will gladly email your receipt to you. Your purchase will also appear on your credit card statement as TriCord Pharmaceuticals.